FAQ – Email Source Configuration

What is Email Source?
Email Source allows you to configure the email source that will be used for the emails sent by Training Plans.

Which options are available?

  • TP Default – emails will be sent using Training Plans default SMTP.

  • Custom SMTP – emails will be sent using a customized SMTP using the tenant’s credentials.

 

Why might the Email Source Address be replaced?
Be advised, some SMTP servers might replace the indicated Email Source Address (found on the textbox next to the Email Source Type) as a security measure, such as Gmail.

Where can I learn more about email configuration?
Please check our dedicated and abbreviated manual about Email Configuration (available in the section Reference Documentation) to learn more about email configuration.